Wrote and edited technical documentation for web-based security system designed to protect computers and servers from malicious attacks on information.
Wrote manuals for help desk professionals.
Wrote user guide and online help for medical administrative software application.
Developed Web content for sites promoting resorts in Colorado and for various resort attractions.
Created online content and help for an online reference library of eBooks. Designed and wrote training manual for librarians administering the reference library.
Developed help procedures and training for employees learning SAP-based insurance system.
Designed and wrote self-paced and instructor-led training course for a national corporation that markets an Internet-based, ad-serving application.
My goal is to find work that is challenging and stimulating, and allows me to use my varied writing and research skills, as well as my extensive technical experience. Since 1995, I have worked as a tec
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