Creating clear systems documentation, end-user documentation, and technical marketing materials for database management systems, simulation modelling systems, and Web-enabled applications. Designing and creating a virtual law center for a national financial services corporation. Researching and writing online help for Web-enabled financial services and retirement plan management software. Transforming technical information on complex decision support system capabilities into technical marketing collateral such as solution scenarios, benefits factsheets, sales primers, service definition guides, and sales training presentations. Writing the Personnel section of a (successful) technical Federal proposal for long-term IT consulting for a leading management consultancy; writing technical systems project summaries used in Corporate Experience sections of the proposal. Creating detailed Online Help systems for three network management systems for Frame Relay, DIA, and Master A