Full life-cycle experience with IVR projects. Started in 1995 with installing and integrating large IVR systems (192+ ports). Experience with several IVR platforms (Aspect CSS, Intervoice and Envox) Started an IVR consulting company in 2001 (annual sales $3.5 million) IT professional with over fifteen years of experience in the Programming, Networks, Security and Systems Engineering field. Hold various certifications. Extremely proficient in designing, implementing, and supporting highly reliable, scalable, secure, and redundant infrastructures.