? A competent individual with about 9 years of quality experience in Sales, Training & Development, Module Development and People Management. ? Business Communication ? E Mail Writing ? Sales Training ? Confidence Building ? Negotiation Skills ? Reasoning and Analytical Thinking ? Effective Public Speaking Skills ? Assertive Communication ? Creative Thinking ? Problem Solving Tools ? Induction/Refresher/Employee Engagement Training ? Business Etiquettes and Corporate Grooming ? Team Building ? Goal Setting and Time Management ? Stress Management ? Soft Skills ? CRM (Customer Relationship Management)