Hello my name is Elizabeth Britts and I am the founder of CastingWords. After a year of working as a researcher in Public, Private and Charity Sector Research I founded Casting Words.As a Qualitative Researcher I worked with many different Transcription Services. Over these six years I literally got transcribed hundreds of hours of interviews and discussions that were carried out over the various research projects I managed. I always found that Transcript Services could only offer at best a 24 hour turnaround, and no service ever offered any sort of guarantee that a transcript would actually turn up on time, or that it would be accurate. I felt in each project that I was just handing over my recordings and left to just hope for the best. After a few let downs – at critical moments - I went out and found my own typists. I sifted out the gold and formed a team that I could rely on. A team for me. After a while I started lending this team out to work mates and associates –