An Expert level user experience strategy and research professional, with 10 years of international telecom company Translating user and business requirements into User flow, Flowchart, Wireframes, Hight fidelity wireframes and interactive prototypes functionality to get the best user experience, Usability testing. Discovery user research, personas, user journeys and wireframes for external and internal users. Close collaboration with Business Analysts, Business Owners, Data Analysts, System Providers and external design with flexible development methodology. Lead Multi teams, and provide facilitation between user experience & engineering and product teams. Strong written and spoken communication skills, including executive level review. Manage User experience prioritization, from a complex and varied project queue. Experienced in defining strategic product and user experience direction. Complex analysis and reporting skills. Strong business acumen. Ability to build partnerships with engineering, and well versed in the agile approach to software development.