I am a VoIP engineer and System engineer with over 10 years of experience. I am a hard-working, solution-focused individual whose priority is always customer satisfaction. I have extensive experience with 3CX/Mitel/Aastra/FreePBX systems, as well as, Linux and network administration. I am able to meet specific customer requirements; from dial plans to Call flow design. I can debug a variety of call connection and quality issues and have the ability to do advanced troubleshooting on these types of problems. I worked on the Mitel Unified Communication and Collaboration project for Large Government organizations and Private Organizations of Bangladesh with 5000+ users and multiple Nodes, designing the communications infrastructure piece of that system. I have completed 10+ projects most of those with 100+ users, 10+ SIP & E1 Trunks, Call flow design, Multiple IVRs, ATA/FXS and FXO for analog telephones on another marketplace within joining of 2 months. I am committed to meeting your needs efficiently, effectively and on schedule.