The term business telephony usually refers to a hosted service provided by another company that provides the ability for a company to make and receive calls over the internet. Business telephony is different from residential service in quality and features.
Business telephony system often replaces both traditional telephone lines and the hardware PBX systems that used to connect those lines to the desk phones in companies' offices. It’s more trendy less complicating. So this service includes both the underlying phone service that allows phone calls to move in and out of a company and other functionality that has traditionally been delivered by PBX (private branch exchange) hardware, such as an automated attendant with a menu of options for callers to dial to reach different parts of the company, voicemail, call transfers between employees, etc. The underlying phone service now uses the internet “cloud” for carrying the phone calls, and the PBX functions are provided as added services that control the flow of calls through a business and provide applications like voicemail, and manage the phone service itself. Business Telephony is a multi-function service replacing several older technologies.
If you are up for a hassle free in office communication, trust us for a complete Business Telephony service.
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