Hi there, I am Ema, an Outside-the-box thinker from Croatia! :) Croatian is my native language, and I speak and write English and French on a professional level. I am currently studying Norwegian, and I speak some German and Spanish. I have a lot of Translating and Proofreading experience. At the moment, I am looking for intercultural projects which would allow me to use my administrative, interpersonal, and language skills. I hold a Master's degree in French Language and Literature and Comparative Literature but there are many competencies one does not acquire in university. There are numerous skills that I have acquired from working in a corporate environment for the past years, some of which are important for the VA job and include: Excellent communication skills Excellent time management skills Attention to detail Advanced MS Office skills Managing client’s calendar/schedule Building or managing databases (of contacts, for example) Booking appointments and calls Making travel arrangements Monitoring voicemail File management (in Google Drive, Dropbox, etc.) Data entry (both alpha and numeric) Creating reports Generating forms Preparing slideshows PDF conversions PDF merging or splitting Drafting letters, emails, internal communication, etc. Preparing agendas Sending cards/gifts (for holidays, thank you’s, milestone events, etc.) Personal online shopping Setting up spreadsheets Drafting presentation slides Processing orders and shipments Processing refunds Handling customer inquiries Operating live chat Following up on orders, inquiries, etc. Chasing outstanding payments Updating member records Inviting/approving requests to join a membership community (e.g. Facebook) Sourcing photos Editing photos Creating graphics Uploading posts Formatting posts to be published Scheduling posts for publication Improving posts with social share options (such as Click-to-Tweet) Adding internal links to posts Adding affiliate links to posts Proofreading posts Editing posts Coordinating with contributors and guest posters Managing the editorial calendar Generating topic ideas Drafting content Topic research Compiling, formatting, and uploading ebooks Leaving comments on other blogs Contacting influencers and potential partners on behalf of your client Participating in relevant groups or forums Reaching out to advertisers for ads or sponsored post Writing product descriptions Editing content, etc. Just contact me and relax :)