In these many years of being a part of the Retail industry, I have been entrusted with increasingly critical responsibilities. Regarded as a go-getter, and a proactive problem solver I have never hesitated to step up to meet changing needs and overcome challenges. Over these years I acknowledged my inclination and passion towards IT and embarked on this exciting journey. Today, I take the utmost pride in showcasing my extensive background in Information Technology and passionately looking to start my career as an IT Helpdesk Analyst as I feel this is where my true vocation stands. I enthusiastically approach your organization today, with a request for consideration for this role. Over the last few years, I have been able to successfully establish myself into various branches of Information Technology such as Software and Hardware Diagnostics, Server Maintenance, Installation and Testing, Troubleshooting etc. As a self-motivated and resilient individual, I bring along a perfect balance between business foresight, performance, and character supported by the right skills, vision and integrity.