I have experience in Customer Service at Amazon and Mcdonalds. In Amazon, I handled a retail account. This retail account includes assisting customers through phone calls, chat, and emails. I help them with refunds, order tracking, replacements, payment methods, account settings, unknown charges, and password resets. In Mcdonalds, I handled a food delivery account. I help customers in taking the orders. I can also do article writing and data entry. I can also research my course when I was in college is BS Biology. I mostly do articles and scientific writings or research.