Want to avoid technical material that mystifies and frustrates the Reader? Allow me to use my 20+ years of IT and Adult Education experience to create written products that Readers not only understand, but even enjoy.
My skills are an unusual blend of both technical aptitude and communication skills (a geek that "speaks English"). This has enabled me to provide effective technical writing, customer education courses and IT management and support aids (seminars, operations manuals, product documentation).
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