I am an effective technical communicator with more than 15 years of experience in all areas of technical communication. I am a highly motivated self-starter that always delivers a quality project regardless of multiple and shifting responsibilities, tight deadlines and tight budgets. My experience and skills can be summarized into the following broad categories: * ONLINE HELP AUTHORING--More than 10 years of experience in designing, creating and implementing online help systems for Windows- and web-based applications using help authoring tools such as RoboHelp and HTML Help Workshop. * COMPREHENSIVE PORTFOLIO--Solid background preparing and delivering: - User-focused documentation: user guides, reference manuals,training guides, etc. - Project/system documentation: functional requirements specifications, design documents, test cases, etc. - Sales and marketing projects: proposals, Microsoft(r)PowerPoint(r) presentations, newsletters, press releases, etc. * VAR