15+ years in the IT and web development industries.
Author of over 50 published articles on software how-to/productivity topics, targeting readers of all skill levels. Regular contributing editor for respected technical publications and trade journals.
Highly effective and passionate writer and developer of instructional materials for all levels, from casual end users to high-end developers. Outstanding ability to take complex ideas and processes and present them in an easily digestible format, with clear and accurate instructions.
Other significant writing experience includes small articles in "tip" format, product copywriting for the web (for the publishing and catalog industries), software specification, documents, project scope documents, software component installation guides, teacher certification study guides (for various subjects including mathematics, reading comprehension and writing competency), RFPs, and office procedure manuals.
Well-skilled in the use
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