I am a customer focused analyst in the IT industry. I believe it is important to develop a strong relationship with customers to better understand their needs and hurt-points to fit them with the best solutions. I work hard to create value for my customers while still maintaining company values and objectives. I achieve these goals by facilitate communication between stakeholders and organizing resources to establish the most efficient and effective solution. I also believe a professional must stay informed of the latest trends and techniques, which is why I am always looking for ways to improve my skills through peer, supervisor, or customer feedback; mentoring and formal education.