Successful co-ordination, of beta testing, for the launch of a new online booking engine for a popular UK coach tour operator. Development of a complete server & website monitoring application for a digital media company, providing critical notifications for some of the worlds most popular sporting websites. Development of a helpdesk solution using Microsoft Excel & VBA, vastly improving the existing solution as well as saving the company the cost of sourcing a 3rd party package. Encapsulating a wide range of skills and 7 years experience to provide customer solutions and unrivalled support. An aggressive, entrepreneurial & can-do attitude that can boost productivity, provide cost savings and best of all