I am an experienced System Administrator with hands-on expertise in Windows Server and VMware environments, delivering end-to-end infrastructure setup, operations, and support. My experience includes server installation, configuration, monitoring, and ongoing management, along with proactive hardware and performance monitoring to ensure high availability and reliability of systems. I have supported complete IT operations, handling day-to-day administration, incident resolution, and user support in enterprise environments.
In addition, I have strong experience with Microsoft 365 (Office 365) administration, including user account and ID creation, shared mailbox and distribution list (DL) management, SharePoint administration, and OneDrive setup and configuration. I regularly interact with end users, manage service requests and troubleshooting calls, and ensure smooth onboarding and operational continuity. I am detail-oriented, reliable, and focused on delivering secure, stable, and efficient IT solutions aligned with business needs.