I have over 13 years experience in the IT field. I have worked my way up from installing data cabling and installing PBX systems to working at the Helpdesk then on to systems engineering. I currently support IT staff and serve as an escalation point for network and server related issues. I have supported desktops, servers, network services, IP phones, handheld devices and various network equipment, such as Cisco switches, routers, access points and firewall devices. My goal is to be a senior network architect supporting a large scale global infrastructure.