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Skills

  • Agile Project Management
  • Business Analysis
  • Jira
  • Microsoft Access
  • Ms Excel
  • Oracle Siebel CRM
  • Process Design
  • Requirements Analysis
  • Sales Order Processing
  • SAP
  • SQL
  • Telecommunications Systems
  • Tfs
  • Use Cases
  • User Interface Design

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Services

  • Senior Business Analyst

    $60/hr Starting at $120 Ongoing

    Dedicated Resource

    10+ years as a Business Analyst focusing on requirements elicitation and documentation, interface and business process design, Use Case analysis, and Quality Assurance/Testing. • Excellent customer...

    Agile Project ManagementBusiness AnalysisJiraMicrosoft AccessMs Excel

About

Senior Business Analyst

Excellent customer service and top-notch documentation are my priorities.

I am a seasoned Business Analyst with over 10 years experience. I specialize in guiding and assisting each stakeholder and project team member through gathering requirements and JAD sessions, Use Case analysis, Business process models, and Acceptance testing to ensure each team member has a clear understanding of new functionality and enhancements to be deployed. I am ITIL certified and have worked in environments using Waterfall and Agile methodologies.

Additional Skills/Experience
• Web-based and non web-based application support
• Configuration Management, Change Management, and Requirements Management processes and tools.
• Quality Assurance and Process Improvement initiatives
• Specialty areas - Insurance/Actuarial, Healthcare, Software Sales and Service, Telecommunications
• Previous experience as a Database developer

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