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Skills

  • Administrative Assistant
  • Amazon
  • Chat Support
  • Communication Skills
  • Customer Service
  • Customer Training
  • Data Entry
  • Data Mining
  • Email Services
  • Oral Communication
  • Phone Support
  • Research
  • Social Communication
  • Virtual Assistants

Services

  • German Customer Service

    $17/hr Starting at $400 Ongoing

    Dedicated Resource

    Response Time: less than an hour!  The German market is as promising as it is demanding.  Customers want to be understood, and no one understands German customers better than another German.  - I can...

    Chat SupportCommunication SkillsCustomer ServiceCustomer TrainingEmail Services

  • German Virtual Assistant

    $17/hr Starting at $400 Ongoing

    Dedicated Resource

    Response Time: less than an hour!  - I can offer premium Virtual Assistance services (data research & entry, helping you with single day to day tasks)  - I can take over your entire day to day business...

    Administrative AssistantAmazonData EntryData MiningResearch

About

Dedicated & experienced Customer Specialist for the German market.

Through my occupation in Germany & Ireland, I was able to improve my English skills and gain experience in various customer service positions, Google & Facebook in Dublin being two of them.

One of my main duties was answering customer queries, which were related to marketing campaign setups and their aftercare management.
These inquiries came through multiple channels, mainly via Telephone, E-Mail & Chat.

I also gained plenteous knowledge about Dropshipping and eCommerce from a merchant's perspective.
I have worked for an Amazon Store as their "main point of contact" for around 2 years and was responsible for all incoming customer requests.
Additionally, I had to maintain the Shop KPI's to make sure that all Amazon's terms & conditions were followed at all times.

Work Terms

Available from Monday - Sunday business hours.