Email Customer Support Specialist | Facebook Moderator
Skills:
* Email Customer Service
* Facebook Management
* Product Research & Listing (Amazon/Ebay)
* Simple Graphics Design for Social Media Needs ( Canva & Picmonkey )
* Data Entry
Searching for the right person who observes strong work ethics? Then, you're on the right person. With my interest to work and learn more, I believe that it could help me in coping with the task and responsibilities assigned by the client through the skills I have and also with the right attitude towards it. I've been a freelance online work fanatic since 2013 doing call reviews from agents. Since that day, I just realize that this is the dream field I want to pursue and the rest is history.
I've learned a lot of skills with my own initiatives, determination, and will. I like taking challenging roles that could lead me to be the best virtual buddy especially if I see great outcomes in helping my client's business. It's like a partnership! It provides me satisfaction and fulfillment.
Then, comes the opportunity wherein I was able to be an email customer support at a highly recognizable company. I just found out that my heart was to help others. Being customer support takes more patience, understanding, and commitment. I've demonstrated success in responding to customer emails in an efficient and timely manner. Not just that, I will make sure that I addressed all of their concerns without lacking empathy. It's because I have a HUGE heart for this industry. With this experience, I can assure you that I can render a great customer service interaction.
Looking forward to being a part of your business success!
Thank you! :)