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Skills

  • Software Design
  • Email Services
  • Technical Support
  • Troubleshooting
  • Access
  • Adobe AIR
  • Air
  • Billing
  • ClickBank
  • CSS
  • Customer Service
  • Customer Support
  • Desktop Support
  • Excel
  • HTML

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Services

  • Customer Service Support

    $13/hr Starting at $25 Ongoing

    Dedicated Resource

    I can provide inbound customer support by email, chat, phone and ticketing systems. I specialise in software and billing support, including technical support and diagnostics. I have a wealth of patience...

    AccessBillingClickBankCustomer ServiceCustomer Support

  • Remote Desktop Support

    $20/hr Starting at $30 Ongoing

    Dedicated Resource

    I can provide support for Windows and Mac computers, to resolve issues with system slowness, software issues, virus removal and general maintenence. There isn't anything I won't attempt to fix, and my...

    Desktop SupportSoftware DesignVirus RemovalWindows

  • Technical Support

    $16/hr Starting at $50 Ongoing

    Dedicated Resource

    I can provide technical support via email, chat, phone or tickets. I will attempt all reasonable troubleshooting methods with customers in an easy to follow manner. If these don't work, I request as much...

    Adobe AIRAirCSSEmail ServicesHTML

About

IT Expert with a passion for technical support and customer service

I've worked in customer service for around 8 years. I've been an IT wizard since I could walk...my intuition tends to pay off when trying to figure out strange issues.

I recently left a job with a global finance company where I was a senior support agent for 2 years. I'm now focusing on freelancing as my work is appreciated a lot more and I can flex all of my technical skills.

Work Terms

Prefer communication via Skype from clients, as I am able to pick up messages almost all day this way. I can work alone or as part of a team.