A Virtual Administrative Assistant and Customer Support Professional known for streamlining workflows, improving communication efficiency, and delivering exceptional client experiences.
Highly organized, proactive and detailed-oriented Administrative & Virtual Assistant with many years of extensive experience in management of mails, scheduling, documentation, customer support, and task coordination. Skilled at managing high-volume inboxes, resolving customer issues, preparing professional documents, and supporting executives remotely or onsite. Adept at using digital productivity tools (such as Google workspace, Trello, Canva, WhatsApp Business, etc) to automate repetitive tasks, enhance client communication, and maintain smooth business operations.
Recognized for timely delivery, problem-solving, and consistently improving team efficiency.
Virtual Administrative Assistant
- Skilled in remote communication, digital productivity tools, task automation, and workflow management.
- Experienced with calendars and management of mails, online research, data entry, file organization, and document formatting.
-Strong ability to support executives virtually, maintain organized systems, and manage daily operations remotely.
Customer Support Officer
- Excellent communication and problem-solving abilities with a strong customer-first mindset.
- Experience handling inquiries, managing expectations, resolving complaints, and maintaining positive client interactions.
- Able to use online communication tools to deliver timely, accurate, and empathetic customer support.
CORE SKILLS
Administrative Support
Virtual Assistance
Customer Support
Gmail & Calendar Management
CRM Management
Data Entry
Document Preparation
Online Research
File Organization
Workflow Optimization
Meeting Scheduling
Travel Coordination
Task Management
MS Office
Google Workspace
Digital Productivity Tools
Work Terms
Maximum hours per day - 7 hours
Fee - $25 / hour
Account - SafePay with Guru
Work hours - 8am - 4pm (WAT) GMT+1
Period - Full time / Part time / Freelance
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