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I am a System Admin/Support Engineer with 6+ years of experience in IT support and services. I have worked in the industries like Healthcare, Banking, Manufacturing and Telecommunication and have successfully managed & delivered ITIL based services & SLA support contracts. I have worked in the roles like System Admin, Technical Support Engineer and Helpdesk agent and was recognized for technical skills knowledge and understanding in Windows/SCCM Administration and Technical Support (Hardware and Software) on Desktop/Laptop, Servers, Storages & Backups Libraries.
With regards to the work terms, I am flexible and can easily adopt and deliver based on the customer requirements.