The guru of Services Drafts Ajit Shukla Salesforce Certified Administrator, Advance Administrator and Developer I am ADM 201, Advance Administrator 211, and DEV 401 Certified Professional In Salesforce.Sound knowledge of Workflows, Time based workflow rules, Validation, Approval Process, Formulas, and Object relationship.Debugging workflows, validation rules, approval process, sharing rules, assignment rules. Creating and maintaining standard and custom profiles, Permission set, Sharing rules, Role hierarchy, Page layouts and Record Types.Respond to customer queries and support issue resolution.Creating complicated reports and Dashboards.Sound Knowledge of Data loader and workbench. Worked on Inserting, updating, upserting, deleting, Exporting Backup data, Deleting mass records and reports, Manage Duplicate data.Moving metadata from Sandbox to production using change set.Knowledge of creating Email templates with HTML coding, Quote templates.Sound knowledge of Security Settings in Salesforce.Creating Custom Buttons using URL.Worked on Process Builder, Flows, field Sets and Custom Labels Knowledge of Apex, VF pages, Test Classes, SOQL, SOSL, Web services etc.Salesforce.com Technical support for CRM being a pilot process, I was involved in the launch program and has worked on Cases Raised by Salesforce Client across the Globe.Analytics- creating custom reports, creating dashboards, creating report types, creating formulas within a report.Data Management – Have worked on Data Loader, Workbench etc.Workflow Rule, Approval Process, Assignment Rules, Auto response Rules, Activating, Deactivating Users.Validation RulePrimary system administrator and application configuration expert for Salesforce.com Data cleansing, report/dashboard creation and marketing campaign technical support. Develop reports and processes to continuously monitor data quality and integrity. Build and maintain workflow and validation rules, customization of page layouts and record types. Work Terms Flexible in Hours of Operation.