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Skills

  • Active Directory
  • Communication Skills
  • Incident Management
  • Microsoft Outlook
  • Networking
  • Office 365
  • Operating Systems
  • Technical Support
  • Troubleshooting

Services

  • Technical Support Engineer

    $15/hr Starting at $75 Ongoing

    Dedicated Resource

    I am a dedicated Technical Support Engineer (L1) with 3+ years of hands-on experience in providing fast, reliable, and customer-focused IT support. I specialise in troubleshooting laptops, desktops, printers,...

    Active DirectoryCommunication SkillsIncident ManagementMicrosoft OutlookNetworking

About

Expert IT Support Technician | 3+ years of Experience in Troubleshooting

I am a dedicated Technical Support Engineer (L1) with 3+ years of hands-on experience in providing fast, reliable, and customer-focused IT support. I specialise in troubleshooting laptops, desktops, printers, hardware issues, OS-level problems, application errors, and basic network connectivity issues.
I have supported clients across various industries and consistently delivered quick resolutions with a strong focus on customer satisfaction.

My goal is to provide professional remote IT support, ensuring that clients get seamless, efficient, and easy-to-understand technical assistance.

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