Banner Image

Skills

  • Information Technology
  • It Support
  • Management
  • Powershell · Windows Server · Print Management
  • Server Administration
  • Software Deployment
  • Technical Support
  • Troubleshooting

Services

  • IT Support and Technical Assistance

    $25/hr Starting at $100 Ongoing

    Dedicated Resource

    I provide professional IT support services with over 13 years of hands-on experience in technical troubleshooting, system analysis, printer and server maintenance, and end-user support. My expertise covers...

    Information TechnologyIt SupportManagementPowershell · Windows Server · Print ManagementServer Administration

About

Reliable IT Support with 13+ Years of Experience in Smart Workplace Solutions

I’m Amir Fahmy, a highly experienced IT System Analyst and Support Specialist based in Abu Dhabi with over 13 years of hands-on experience in IT support, enterprise print management, and technical troubleshooting.
My journey began in Cairo, Egypt, where I developed my skills across a variety of environments, from support desks to leading technical teams. I currently lead a technical support team at Xerox UAE,

Work Terms

Hours of Operation:
I’m available Sunday through Thursday from 9:00 AM to 7:00 PM (GMT+4 - UAE time). Weekend or urgent support can be arranged upon request.

Payment Terms:
I accept both milestone-based and hourly contracts. Payments should be made securely through the platform upon completion of agreed deliverables.

Preferred Communication:
I prefer clear and structured communication via the platform’s messaging system or email. I’m also available for voice or video calls if needed to clarify complex tasks or discuss project goals.

Response Time:
I typically respond within a few hours during working days and ensure consistent updates throughout the project.

Commitment:
I am committed to meeting deadlines, providing regular progress reports, and ensuring client satisfaction with every task delivered. My goal is to build long-term professional relationships through trust, transparency, and quality work.

Attachments (Click to Preview)