HP BSM/BAC HP Sitescope Admin
Development and Support for HP BSM/BAC and HP Sitescope tool for client environment. Handling over 400 BPMs and 300 applications throughout the globe. More than 8000 servers are being monitored via HP Sitescope.
• User Access Management
• Incident Management for BAC Scripts, BAC Robots, User Queries
• Managing Integrations with other Monitoring Tools – Netcool, Telalert and Sitescope
• BPM(Business Process Monitor) and VuGen Software Management for 400+ odd BAC Robots
• Managing Software Patches, Upgrades to existing setup
• Documentation and Change Management
• Feasibility Analysis of the Application Scenarios.
• Creation and Uploading of Virtual User scripts
• Availability and Performance Thresholds Setup and Base lining
• Performing Quality Checks and Testing BAC scripts with Application Teams
• Setup Alerts/Downtime Event Schedules as per Project Needs