Customer Service & eCommerce Support Specialist | QuickBooks ProAdvisor | Helping Shopify brands manage sales, operations, and customer experience.
I’m a dedicated Customer Service and eCommerce Support Specialist with over 3 years of experience helping online businesses and Shopify store owners deliver exceptional customer experiences and streamline daily operations.
My background spans across Shopify store management, product research, order processing, CRM management, and customer communication, paired with strong technical and accounting skills as a QuickBooks Online ProAdvisor.
I’ve supported various clients and companies in improving workflow efficiency, handling customer inquiries, and managing backend systems to ensure smooth operations from order to delivery. I’m familiar with tools like Shopify, Oberlo, Zendesk, Gorgias, Excel, and Google Workspace, and I can easily adapt to any platform your business uses.
My goal is simple — to help business owners focus on growth while I take care of the details: managing your store, responding to customers, organizing data, and ensuring every process runs efficiently and accurately.
✨ Core Skills & Expertise:
-Shopify Store & Order Management
-Product Research & Supplier Coordination
-Customer Support (Email, Chat, Social Media)
-CRM Management & Admin Tasks
-QuickBooks Online Support (Certified ProAdvisor)
-Data Entry, Reporting & Inventory Tracking
💡 What You Can Expect from Me:
Fast and clear communication
Detail-oriented, proactive, and reliable support
Commitment to deadlines and continuous improvement
Outside work, I enjoy learning new tools, exploring digital trends, and helping small business owners build systems that make their workflow easier.
Work Terms
🕒 Availability: Monday to Saturday, 9:00 AM – 8:00 PM (PH time) — flexible for urgent or time-sensitive projects.
💰 Payment: Open to hourly or fixed-price contracts with clear milestones and agreed timelines.
💬 Communication: Available through Telegram, email, or WhatsApp for quick responses and regular updates.
⚙️ Work Approach: Reliable, detail-oriented, and committed to helping eCommerce and Shopify clients manage daily operations efficiently.
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