Profile
Total experience:
~20 years in Project Management
~25 years in creative writing
Current Job Title: Customer Project Manager in IT
Time in Current Role: ~17 years
100-word biography/profile presentation
•Creative and technical writing in parallel with the main job.
•Extensive expertise in task management and leading project teams on operational level.
•Leading projects in Transition and Transformation (T&T) Programs.
•17-year experience in the IT area as project manager, sales, and marketing.
•Strong communication and persuasion skills.
•Always in client and vendor facing roles.
•Coordinates multiple projects simultaneously, using project management framework and agile techniques to establish schedules/timelines, track, and report progress.
•Highly familiar with analyzing needs and determining requirements.
•Involved in handling with escalated projects and bringing them to successful closure.
•Prioritising skills and ability to see “the big picture”.
•Received rewards and recognition for performance and customer satisfaction.
Skills
Top Skills (Technical/Nontechnical skills)
• Project Management: 12+ years
• Sales: 10+ years
• Marketing: 5+ years
• PR: 3+ years
Industry Experience
IT – 17+ years
PR and marketing – 5+ years
State administration – 2+ years
Certifications
• Oracle Cloud Infrastructure Foundations Associate – January 2025
• Professional Scrum with Kanban I – May 2019
• PSPO (Professional Scrum Product Owner) Certificate of Scrum Org – 2018
• PSM (Professional Scrum Master) Certificate of Scrum Org – 2018
• ITIL® Foundation Certificate in IT Service ManagementITIL® Foundation Certificate in IT Service Management AXELOS Global Best PracticeAXELOS Global Best Practice – 2015
• NEC certified server and storage expert – June 2012
• CAE, CPE – Cambridge University – 2000, 2004
• CELI 3 (Livello B2 del QCER) – 2006
Education
• Master’s Degree in European Studies and Social Sciences
Sofia University "St. Kliment Ohridski"
Sofia, Bulgaria
• Bachelor’s Degrees in European Studies, Economics, Media
Sofia University "St. Kliment Ohridski"
Sofia, Bulgaria
Work Terms
Flexible