Highly motivated individual with excellent communication and interpersonal skills, with a keen interest in customer service and satisfaction.

Brian has had over 25 years experience in Management in the Aviation, Hospitality and Tourism industry. In this entire industry phase, Customer Service Training, Strategic Management skills, Human Resource, Media Management liaison, and Public Relations, were major components of his assignments.
Served on the Board of Directors of several Hotel Associations in Antigua, Bonaire, Dominica and St. Maarten, as well as the Board of the Caribbean Hotel and Tourism association. His nomination to serve on these boards was as result of his extensive knowledge and experience in Aviation, Hotel and Tourism Marketing.
Participated in several Trade Shows in Europe and North America as a Caribbean Resource Specialist in providing information on Aviation and Hospitality information in the Caribbean.
Advised and prepared Business and Marketing Plans for several small hotels in Dominica, St. Maarten, Saba, St. Barth’s, Montserrat and Antigua. Several of these small hotels are still in operation, including a start up operation in St. Maarten.
QUALIFICATIONS AND CERTIFCATES:
Management Sales Training Certificate by Aer Lingus Airlines – Economic Planning, Marketing, and Advanced Customer Service.
International Air Transport Association (IATA) Professional Selling Skills – Certificate with Distinction
International Air Transport Association (IATA) Airline Marketing Diploma
Continental Airlines Marketing Training Academy Diploma
FAA certified Ground Security Coordinator for Continental Airlines and Sun Country Airlines
BWIA/FAA certified Security Profiles Inspector
Certificate – Applied Computer Science
Leadership and Motivation Diploma from the Cornell University of Hospitality management
Customer service training Certificate from the Continental Airlines Marketing Academy
Demystifying Marketing Certificate from the Caribbean Hospitality Training institute
Certified Caribbean Tourism Organisation (CTO) Regional Advisor for the Hospitality Assured

Work Terms

Preferred communication: Via email
Payment via Bank Transfer or Western Union
Work availability:
Monday to Friday: 10:00 am to 6:00pm AST
Saturday and Sunday: 10:00am to 2:00pm