Clear, concise documentation to help you inform, train and achieve compliance.
We have a passion for documentation and team collaboration. Every great idea begins with a thought that is translated to paper and the it really takes off from there!
We specialize in supporting business operations by developing solid documentation that:
} Informs the process by clearly communicating the goal and the steps to get there.
} Train your team consistently to empower your people and help achieve your goals.
} Mitigate risk by clearly communicating the policies and procedures that keep your business at a high level of compliance with your internal process and external legislative bodies.
{ Why is professional documentation important? }
Everyone has ideas and experience, but not everyone can document in a way that teaches, empowers and meets legal soundness to avoid risk. With all of your current duties, the last thing you may have time for is maintaining documentation.
{ If you were audited today by investors, board of directors, the government, or any other interested party, would you be able to present current documentation? }
If the answer is no, you've left yourself open to a world of issues and a loss of confidence by those you need in order to move forward in your business.
{ Do you have a laundry list of quality issued and complaints? }
If so, 95% of the problem can be traced back to your documentation, 3% is faulty process, 1% is a personnel issue and the remaining 1% is just the nature of service.
{ What happens if a team member quits or is terminated? }
A large chunk of your intellectual property and business knowledge leaves with them. Unless you have solid documentation.
* User Manuals
* Human Resources (HR) and Employee Hand Books
* Policies and Procedures
* Internal Process Maps and Diagrams
* Online Documentation Solutions: Trouble Ticket System, Help Desk, Knowledge Base
* Marketing Collateral
* Email Campaigns
* White Papers
* Presentation Templates
* Requests for Quote and Request for Proposal Editing
* Business Plans
Work Terms
Think of us as your own writing department that you use only when you need us. Your project is entered into an online project management tool that let's you see 100% of the progress. You receive notifications of tasks due and when to review your drafts. You can even delegate multiple team members to help.
I think you'll be amazed at what we can accomplish together to document your business...