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I have over ten years experience in the field of customer service, technical support and sales. I have worked in retail, hospitality, construction, and web design. My experience has made me very strong in the area of communication. I am precise, clear, and excellent at simple explanations to the client via phone & written communication. I am highly proficient in Microsoft and Google based products, but also have the capacity to learn any web application quickly. I have a typing speed of 70 wpm with a 99% accuracy. I enjoy working independently and as a team. I am interested in providing customer service either inbound or outbound calls, as well as written communication (e-mail and chat support). I am a dedicated researcher with a good eye for detail.