A Proficient Virtual Assistant with an excellent professional etiquette. Sincerity and Excellence are the watchword.

An efficient self-motivated and essential virtual assistant with years of experience, skilled in graphic designing, web research and data mining, data entry and appointment setting and general customer services.
Equipped with the virtual features’ knowledge obtained from a well deserving institute: Millionaires Academy.
Driven by so much enthusiasm and passion for working as a virtual assistant, I always remain at alert to learn all the newest and updated materials. I give my best to improve my skills and my work through continuing education. Also, I have good communicative and convincing skills which helps me to be an understanding person and great team player.
To add more, I have a well-equipped working space furnished with all kinds of virtual purpose elements such as a high speed, good RAM and HDD professional laptop, strong internet connection, printer and others to ensure my 24 hours availability to clients and customers which is paramount for a Virtual Assistant.
In highlights, I am proficient in: -
• Appointment Settings
• Web Research and Data Mining
• Data Entry
• Customer Services
• Graphic Design

Honesty and hard work are my watch words. I am very interested in building a long professional relationship with my clients to ensure successful results on projects are achieved and delivered.
If hired, I assure no regrets.

Work Terms

Policies & Procedures
Business Hours
I am generally available for work, email contact, messaging and telephone/Skype calls during standard business hours, Monday to Friday from 8.00 a.m. to 5.00 p.m GMT +01.00.

Chargeable Hours
Any agreed service, including scheduled telephone/Skype calls, falls under chargeable hours. However, any written communication with the client, such as email and text messages, will not be billed.

Communication
Email is preferred, but texting and messaging through WhatsApp, Telegram, SMS or Skype is acceptable. Telephone/Skype calls are always planned in advance to avoid any possible interferences. I respond to non-urgent emails within a day or on the first working day and to urgent emails as soon as I can.

Programs/Software
On a regular basis, I work with Dropbox (cloud storage), Google Docs & Drive, MS Docs (word processing & cloud storage), Clockify (time-tracking) and Kaspersky password managenment (password management). Most of these programs are suitable for sharing and collaborating and clients will never be charged for my use of any of the programs I choose to work with. Using a program of the client’s choice is always possible, provided that the client will cover any fees.

Time-Tracking
Time will be tracked in increments of one minute, rounded to the closest minute. I use specialised software from Clockify for accurate time-tracking.

Monthly Retainer Package
Hours that are not used by the end of the month will generally not be carried over to the next month. In the case of exceptional circumstances, however, unused hours can be used at a later time or they may be deducted altogether. It’s possible to request extra hours for a monthly package at the standard rate of £34/$45/€38.50 per hour (exclusive of VAT). Of course, extra hours are used only when requested, so there’s no need to worry about unexpected invoices.

*For more information and clarification, kindly contact me.

Thanks