ABOUT ME
Former Insurance Operations Director turned automation specialist — I build business solutions that actually work in real operations, not just on paper.
BACKGROUND & TRANSITION
Spent 8 years as COO managing 150+ people, implementing CRM, ERP, and digital platforms that reduced costs by 30% and doubled sales. After successfully automating 80% of insurance processes, I realized my passion lies in building these solutions myself.
Now I code full-time: Python, Node.js, API integrations, bots, and business automation tools.
TECHNICAL SKILLS
Development:
- Languages: Python, JavaScript (Node.js), Google Apps Script
- Bots: Telegram Bot API, WhatsApp Business API
- Automation: Zapier, Make.com, n8n, workflow builders
- APIs: REST, webhooks, OAuth, rate limiting management
- Data: Google Sheets, Airtable, PostgreSQL, MongoDB
- Frontend: React basics for dashboards
Specialized Expertise:
- Russian Marketplace APIs (Wildberries, Ozon, Yandex.Market) — 1+ year hands-on
- Insurance/FinTech compliance automation
- Multi-platform inventory synchronization
- Order processing and fulfillment automation
- CRM integrations (Bitrix24, custom solutions)
BUSINESS EXPERTISE (THE DIFFERENTIATOR)
Unlike typical developers, I understand business operations from executive level:
✓ Operational Management: Built departments, optimized workflows, managed P&L
✓ Legal Background: Law degree, 4 years as economic crimes investigator
✓ Compliance: Deep knowledge of insurance, banking, cross-border regulations
✓ Team Leadership: Hired, trained, scaled teams from 0 to 150+ people
✓ Strategic Thinking: I forecast what you'll need next, not just build what you ask
WHAT CLIENTS GET
When you hire me, you get:
- Someone who understands your business challenges (I've been in operations leadership)
- Technical solutions that integrate with real workflows (not academic code)
- Proactive recommendations (I see what's coming before you ask)
- Clear communication (no tech overwhelm, plain business language)
- Ownership mentality (your success = my success)
IDEAL PROJECTS
I'm perfect for businesses that need:
- Google Sheets automation that saves hours daily
- Custom bots for lead processing, bookings, customer service
- Russian marketplace integrations for cross-border e-commerce
- InsurTech compliance automation (claims, underwriting, reporting)
- Multi-step workflow automation connecting 3-5 platforms
- "Someone who gets it" — understands both business AND tech
PROJECT APPROACH
1. Deep Discovery: I thoroughly understand your operations before coding
2. Strategic Automation: Quick wins first, then systematic optimization
3. Knowledge Transfer: Full documentation + training, you own the solution
4. Long-term Partnership: Most clients return for 3-6 month engagements