An ITSM practitioner with 9 Years and 6 months of experience with expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and d
• ITIL 4 MALC Certified
• IT Service Management (ITSM) based on ITIL best practices.
• ITIL V3 Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
• Organizational Maturity and Transformation
• Business Based Macro Level Capacity Planning
• Business Impact Assessment and Business Resumption/Disaster Recovery
• Enterprise Infrastructure Architecture and Distributed Systems Management, Application Design Reviews, Storage and Data Modeling and Migration, Operations Review and Managed Care Services
Work Terms
Weekend Preferred, Payment online/cash - half before training and rest after training