Go-To Expert for Routing, Switching , VOIP & Network Security

Voice:
 Operations and maintenance of virtual machines running using ESXi solution: Cisco Unified Communications Manager (CUCM) , Cisco Instant Messaging and Presence (IM&P) Cisco Unity Connection (UC) Cisco Unified Contact Center Express(UCCX) Cisco Telepresence Video Communication Servers (VCS)
 Provide support to end user for Telephony issues e.g. calling rights, phones not working etc.
 Troubleshooting call routing issues.
 Responsible for call recording on IP Phones.
 Zoom connectivity with Telepresence server.
 Dial peer inbound & outbound , VOIP & POTS configuration
 Backup and restoration of voice gateways configuration
 Creates and maintains network and infrastructure documentation.
 Good team player, willing to share knowledge with the team.
 Implemented different CUCM features which includes :
Speed dial Soft keys
Callback Do Not Disturb
Extension mobility Call forward
Conference Voicemail
Call waiting Call pickup
Music on hold Transfer
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Routing:
 Technical understanding of TCP/IP and the OSI model
 Designing IP addressing scheme – using subnet
 Configuring Routers (IOS based)
 Configuring Static, Default Routing & dynamic Routing Protocols like :
RIP BGP IGRP OSPF
 Inter-VLAN routing through following method:
Layer 3 switching
Router on a stick
 NAT (Network Address Translation)
 Implementing Gateway Redundancy Protocols like :
HSRP VRRP GLBP
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Switching:
 Basic configuration of switch i.e. Management IP address, Host name, Passwords etc.
 Ethernet Communication & Operation modes :
Half Duplex Full Duplex
Unicast Multicast Broadcast
 Implementing VLANs :
Native VLAN , Voice VLAN , Data VLAN , Management VLAN , Default VLAN
Port-based VLAN
 Password recovery for Cisco Switches.
 Implementing VTP modes :
Server , Client , Transparent
 Switch ports configuration :
Access Port , Trunk Port , Console Port
 Spanning Tree Protocol (STP) types & states :
RSTP , MSTP
Blocking Listening Learning
Forwarding Disabled
 Implementing Port-channeling.
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CCTV Installation and configuration
Door access devices installation and configuration
Attendance machine installation and configuration

Work Terms

48 hour continuously work with team