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Skills

  • Data Entry
  • Data Management
  • Healthcare Consulting
  • Process Design

Services

  • Data Entry

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have five years experience in US Health care member enrollment process. I have good efficiency with typewriting.

    Data EntryData ManagementHealthcare ConsultingProcess Design

About

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people. I am Willing to work as a key player in a Challenging & Creative Environment.

NAME : P. Hemalatha
DATE OF BIRTH: 09 August 1985.
FATHER'S NAME: P. Purushothaman.
STRENGTHS: Positive Attitude, High on Energy, Team Spirit.
NATIONALITY: Indian.
LANGUAGE PROFICIENCY: Tamil, English.
ADDRESS : No. 52, Babu nagar 2nd street,
Medavakkam,
Chennai - 600100
QUALIFICATION: BCA (Computer Application)

TECHNICAL QUALIFICATION:
1. Typewriting English.
2. DEBA (Data entry with buss.appln) – MS-Dos, Windows98, MS word, MS- Excel, MS Powerpoint & Expo to internet.

WORK EXPERIENCE:

1. From June 2009 – June 2011 worked in Accenture Services Pvt. Ltd, through Adecco Flexione Workforce Solution Ltd.
DESIGNATION: Process Associate
ACCOMPLISHMENTS: Got 1 Numero Uno Award

2. From June 2011 – June 2014 in Accenture Services Pvt. Ltd. Sholinganallur, Chennai.
DESIGNATION: SME & Quality Analyst
ACCOMPLISHMENTS: Got 1 Numero Uno Award
Got 1 Good Samaritan Award

ROLES & RESPONSIBILITY:
1. Production Management: Keeping TAT adherence percentage and greater in order to avoid TAT credit to customer. Checking the team alignment towards achieving the SLA.
2.Data Management: Generate, update and maintain data relevant as per production requirement. On daily basis sending Production and Quality reports to management as well as to the team.
3.Preparing monthly TAT, Quality, inventory and production analysis report.
4.Capacity Utilization: Plan and assign volumes according to the available staffing to enable effective utilization of staff capacity.
5.Client interaction on a Daily basis through emails & call.
6.Quality reports: Preparing monthly Quality RCA report and maintaining the CAPA for Post pay, prepay & internal audits. Review and coaching the team on errors.
7.Circulating monthly basis Individual Performance report to the team.
8.Maintaining team attendance report and other trackers.
9.Maintain communication with the manager on all issues having potential impact in operation

Work Terms

Willing to work two hours to three hours.