I work from my own office and pride myself on always being on track and on schedule. In order to guarantee that each client will be happy with the end product, I am always available via email or phone during normal business hours (U.S. Eastern Standard Time) and beyond.
I prefer payment through Guru Escrow, which protects both parties if a disagreement arises. PayPal is also an option, as I do have an account with them. On smaller projects, payment at the end of the assignment. For large projects, I ask for a 20% downpayment at the onset. Other terms can be negotiated on a project-to-project basis.
I offer one round of revisions free of charge on all writing projects. Additional revisions are at nominal cost.
During the writing process, I will keep in touch with progress reports and welcome all comments and suggestions from my clients.