Highly motivated, seasoned SQL Server Reporting Services (SSRS), IBM Cognos BI and SAP Crystal Reports developer with over 5+ years experience in custom report development and re-write. Achievements include assisting with company acquisition of three call centers by re-writing and deploying legacy Crystal and Cognos reports to SSRS. Contributed to company growth through development of agent, production, and revenue analysis reporting used to strategically develop specialized dialing campaigns, penetrate areas of opportunities, drive productivity, increase revenue and 3rd party client growth. Background report development in 1st and 3rd party collections, Sallie Mae Student Loans, Medical, Telemarketing and State Collections.