A highly motivated individual willing to provide the best of customer service.
I have an experience in handling inbound call center assistance for two years in a specific travel account. This travel account specializes in offering excellent deals and effective customer service assistance to its clients. Moreover, I was once a billing specialist handling billing disputes and concerns and I get to maximize my experience because I have been working as a technical support care for market consumers of one of the biggest global telecommunication company.
Being in these accounts for years, I learned how to handle different types of customers by being more efficient in providing help, by doing so, it results to an excellent customer experience and satisfaction. I can easily utilize a computer database which can help improve my work. Most importantly, I am very flexible and have excellent communication skills.
Work Terms
40-45 hours per week. Very flexible when it comes to schedule and projects.