I transform health care into a clear, human and efficient experience

I am María Jennyffer Álvarez Berrío, a woman who has built her professional path from empathy, organization and the deep desire to help people live more human experiences within the health system.

I began my career working in institutions in the sector, such as IDIME, Coomeva and Saludcoop, where I discovered that my vocation went beyond the administrative process: my true strength was in listening, guiding and accompanying each patient in moments that, many times, are not easy.

In these institutions I learned to manage sensitive information, update data, manage authorizations, coordinate appointments and maintain clear communication between users, families and medical teams. There I understood that a health process not only requires precision, but also human treatment, patience and a deep sense of responsibility.

My role has been to be that bridge between the patient and the system:
the person who explains, organizes, follows each case and guarantees that no one is left without an answer.

Over time, my administrative experience strengthened. Mastering digital tools, Excel, databases and CRM allowed me not only to serve, but also to manage processes with efficiency, order and quality. I carry out each task, from the simplest to the most structured, with the same commitment: to ensure that the information is clear, accurate and useful for making decisions.

I have also developed skills from another space: my home. Home management taught me discipline, organization, prioritization and responsiveness, turning me into a woman capable of coordinating multiple responsibilities at the same time, without losing focus or quality.

Today, my professional purpose is clear:
humanize administrative management in health and be a real support for those who need clarity, support and reliable guidance during their care processes.

I believe in empathy as a tool, in communication as a bridge, and in organization as a basis for offering a dignified and efficient service. Every interaction, every registration, every appointment and every follow-up has my values behind it:
respect, responsibility, humanity and commitment.

My story is that of a woman who serves with her heart and manages with precision.
And I am ready to continue contributing my experience where comprehensive patient care is a priority.

Work Terms

Full time

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