I am extremely motivated and give my all on any project and always looking ahead to the next task at hand.
I have over two years of experience as a Customer Service/Technical Support Representative in a BPO industry. My experience has taught me how to reach and exceed customer expectations and provide service that they can count on. I am skillful in dealing with different customers who are frustrated, angry and worried. My positive demeanor and friendly phone voice help to put customers at ease and to calm frustrated or agitated callers. I am confident that my exceptional communication skills, email management, social media management, and Microsoft Office proficiency will make me an asset to your company.
As a Virtual Assistant, I can follow through tasks quickly. I work positively and efficiently because I love and enjoy what I do.