I have five years of experience as a Customer Service Representative, handling both commercial plans and Medicare Advantage. Currently, I work as an Insurance Coordinator for a U.S.-based clinic, where I verify patients' insurance through calls and online portals to ensure they can receive services as scheduled.
While building this experience, I successfully completed my Bachelor's degree in December 2024 — working as a call center agent in the evenings and studying during the day. This demonstrates my ability to manage multiple responsibilities effectively and consistently deliver positive outcomes.
Whether you need a reliable medical VA who understands insurance portals inside-out, or a versatile general VA to handle your content, calendar, and creative needs — I bring precision, professionalism, and tech-savvy support to every role.