Banner Image

Skills

  • Computer Hardware
  • Data Entry
  • Data Management
  • Management
  • Troubleshooting

Services

  • TechSupport Representative/ Desktop SUpp

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I'm working at a call center in Alabang , hoping for an additional source of income for me and my wife. My experiences includes troubleshooting software and hardware. Setting up printers. Pretty much...

    Computer HardwareData EntryData ManagementManagementTroubleshooting

About

Currently employed looking for a part time job

Currently working as a Technical Service Specialist in a bank. Also part of Desktop support team. In 2011 once part of the Password department which handles password unlock and reset. I was moved to the Orders department at 2012 which handles all equipment orders such as monitors, printers, desktops and laptops. Also include requests about software license and installation. Come 2014 I was up skilled to what we called the Messaging Department which we handles issues about Outlook, MS Lync and Skype for business. I assisted users in organizing their outlook, recovering lost emails also connecting their emails to their corporate cellphones. 2016 up to now I trained to handle Corporate/Mortgage users. which we handle most computer issues.
We support/handles various issues with computers used by corporate banks, that includes software & hardware issues(printer, monitors, docking stations, etc).
As a part of Desktop support team we help manage the resources we used to support corporate employees within the bank. We monitor & audit every resources that we use.
That includes phones, VDIs, monitors, cables & etc. We are also in charge in validating all system issues that occurs within the system.

I provide support in almost all basic and some advance computer problems.
I also provide support in various data entry projects.

I love playing basketball, computer games watching movies.

Work Terms

I can work 8am-12pm, can be reached via FB and phone. I also prefer online payment.