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Skills

  • Coaching
  • Customer Service Operations
  • Gaming
  • Leadership
  • Operations
  • Reports
  • Schedule Management
  • Team Leader
  • Zendesk

Services

  • Senior Game Operation Specialist

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Act as SME and Team Leader Handling and Monitoring the Gameplay Team with a minimum of 20 agents as well as Payment Team in which a minimum of 10 agents Answering inquiries of the agents with regards...

    CoachingCustomer Service OperationsGamingLeadershipOperations

About

With more than a decade of experience in a Customer Service, I bring a strong background in decision-making, leadership, and delivering exceptional customer service, making me a suitable candidate for this role.

Throughout my career, I have cultivated a team-oriented approach, valuing collaboration and communication in achieving shared goals. My previous role has imparted me with critical skills necessary for fostering a customer-centric environment, ensuring satisfaction and loyalty. As a proven team player, I effectively contribute to group efforts and drive projects forward, maintaining a positive and inclusive atmosphere that encourages sustained productivity. My leadership experience has equipped me with the ability to make sound decisions and support colleagues, particularly in high-pressure situations. I am committed to maintaining open lines of communication, addressing concerns constructively, and providing solutions that align with customer needs and company objectives. By prioritizing efficient service delivery, I aim to enhance client experiences and streamline operations. I am eager to bring my expertise in customer service and leadership to your team. The prospect of contributing to your organization’s success through a dedicated and collaborative approach excites me. I am confident that my skills and experience will complement your existing efforts in creating valuable customer relationships.

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