IT Support Specialist with years of professional experience Desktops, Laptops, Server and CCTV administration.
Experience wide variety of HP products, Huawei, Windows Operating Systems etc.
Support Desktops, Networks switches, Routers, network connection, Printer, Servers and other company IT equipment’s.
? Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
? Improves client references by writing and maintaining documentation.
? Accommodates client disabilities by recommending devices and techniques.
? Improves system performance by identifying problems; recommending changes.
? Installing and configuring computer hardware operating systems and applications.
? Monitoring and maintaining computer systems and networks.
? Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
? Supporting the roll-out of new applications.
? Prioritizing and managing many open cases at one time.
Handle daily technical support activities on desktop support.
? Install and test desktop software applications and internet browsers.
? Test computers to ensure proper functioning of computer systems.
? Train end users on usage of computer hardware and software.
? Adhere to policies as per corporate manuals and directives.
? Extend computer support for systems’ software and hardware.
? Setup computers and install software for various applications and programs.
? Interact with staff on desktop problems and their resolution.
? Order or buy computer systems and liaise with purchase and supplies department.
? Send reports of network stability and problem.
? Ensure database connection is stable and working
? Monitor Server Health true ILO.
Proficient in Microsoft Office 2007, Windows XP, And Windows 7 in a domain environment
? Ability to troubleshoot common hardware/software issues
? Ability to meet deadlines and adjust to changing priorities
? Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head
? Send report to IT Manger with regards to IT licenses
? Monitors internet band with or utilizations.
Work Terms
I can work 40 hours a week, Overtime pay if possible,
Can receive payments true pay-pall or bank account.