Delivering exceptional customer service and precise data entry with dedication, integrity, and efficiency ensuring every client interaction is seamless and every dataset is flawlessly manage

With over 8 years of experience in the BPO industry, specializing in telecommunications and healthcare insurance accounts, I have developed a strong foundation in customer service and data management. My journey has been driven by a passion for helping people, solving problems, and delivering results with accuracy and empathy.

Throughout my career, I have mastered the art of clear communication, efficient data entry, and maintaining high standards of confidentiality and professionalism. I’ve worked in fast-paced environments that demanded adaptability, patience, and meticulous attention to detail — qualities that I bring to every project. Whether resolving complex customer inquiries or managing large datasets, I strive to provide seamless and reliable service that exceeds expectations.

Integrity, dedication, and continuous learning are at the core of my work ethic. I believe that every interaction is an opportunity to build trust and make a positive impact. One of my proudest moments was turning a frustrated client’s experience around by listening carefully and providing a solution that not only resolved their issue but also strengthened their confidence in our service.

Outside of work, I enjoy creative pursuits like photography and writing, which enhance my attention to detail and creativity. Staying active through hiking and yoga keeps me balanced and energized, allowing me to approach my professional tasks with renewed focus and enthusiasm.

I’m passionate about combining my customer service expertise and data management skills to help businesses streamline their operations and build strong relationships with their customers. If you’re looking for a reliable, detail-oriented, and empathetic professional, I’d love to connect and contribute to your success.

Work Terms

Hours of Operation:
I am available to work Monday through Friday, from 9:00 AM to 6:00 PM your time zone. I am flexible and can accommodate urgent tasks or special requests outside these hours with prior notice.

Payment Terms:
I prefer your preferred payment methods bank transfer, Guru platform. Payment is typically due upon project completion or according to agreed milestones for longer-term projects. For ongoing work, I’m open to discussing weekly or bi-weekly invoicing as needed.

Preferred Communication Style:
Clear and timely communication is important to me. I prefer to stay in touch via Gmail and the Guru platform for project updates and formal correspondence. For quick clarifications or brainstorming sessions, I’m available for calls or video meetings using Zoom or Google Meet. I commit to responding to messages within 24 hours on business days.

Attachments (Click to Preview)