A highly professional, competent and motivated worker with excellent IT, organisational and communication skills.

KEY SKILLS
● Organisation / Office Manager: Excellent organisation, proactive and effective time management with the ability to plan and prioritise heavy workloads and meet demanding deadlines.
● Project Management: Planned, executed, and finalized projects according to strict deadlines and within budget. Making effective decisions in defining the project’s objectives and overseeing quality and procedures.

Hotel General Manager
Duties: Responsible for the overall functioning of the business and key decision-maker, as well as Reservations and Guest Management, Company Accounts and Finances, all HR duties such as recruiting, employee relations, screening of all new employees including criminal background checks. Customer complaints and general Duty Management, overseeing all maintenance, decor or reconstructions, advertising and marketing, web design and social media, creating and maintaining company policies and procedures for employees to ensure they deliver excellent customer service to all guests, training all staff on a regular basis in work ethics and customer service. Creating budgets ensuring maximum profit at all times and managing all company bank accounts and expenses.

Work Terms

My hours and choice of communication will depend on the preference of the employer, I am very flexible and always willing to go the extra mile to achieve my goals.