Hours are typically M-F, 9-5, and rush projects will be considered on a case-by-case basis.
Because the scope of projects varies widely, billing is customized, staged through the lifecycle of the project, with final payment due upon receipt of the final deliverable. As we discuss the scope and deliverables of the project, I'll provide a quote for commercial terms.
For communication, email is typically the most expedient way to get started, and brief phone calls to follow up or solve issues is usually most efficient. However, I'm happy to adapt to whatever method of communication you find easiest.